Feedback brings you insight and power. Timely feedback from happy customers is valuable, zero-cost advertising. Do you use it?
Harness the potential of feedback. Get chosen
Use the power of communication
Listen to your clients and make them happy. Let each satisfied customer become a brand advocate and help you find new clients.
Show that you care
React to reviews as soon as you get them to show your customers that they're valued.
Motivate your team
Gauge how quickly your team is responding to messages and help them boost their performance — or let the stats be open to everybody to help improve team results through gamification.
Every customer that had bought from you possesses valuable information that can be used as a guide for improving your service. More than that, it can be a source of new ideas and product features to bring out for discussion.